A TS008 security letter plate is one that has passed the physical testing regime specified by the Door and Hardware Federation (DHF). These standardised tests are designed to evaluate resistance to opportunistic attacks by manipulation (physical force and tools), arson, and theft of mail or valuables by fishing from the outside. The TS 008 regime concerns physical outcomes from these performance tests, and so its down to the manufacturer’s innovation how they achieve the required level of enhanced security. There are two grades of TS008 pass; Grade 1, and the higher grade of 2.
The tests themselves are done in conformance with PAS 24; the publicly available specification for enhanced security in doors and windows. PAS 24 offers a basic level of assurance that the product meets relevant British Standards. Some manufacturers, such as Rutland, go to the extra level by using a third party to audit the compliance process, such as the UK Police’s Secured by Design (SBD).
Secure letterplates are available in both non-fire rated versions, and those designed for fire and smoke resistance. Models made for fire-resisting doors undergo testing in UKAS approved laboratories where a “sample type” of the complete doorset is put through a live-fire test. This differs to the security tests, which can be done with the letter plate assembly fixed in a section of door material.
Alfie Hosker
SBD Technical Manager
Correct positioning of a through-door letter box is important to maintain compliance with security standards, and the fitting can also affect it’s performance in other ways.
Follow manufacturer’s fitting instructions carefully, as these will be how the sample was tested for compliance. For the Rutland RLP in particular, you can view, print or download the 5-step guide here.
When designing a door, there are many aspects to consider in the letter plate’s positioning, including structural integrity, accessibility, ergonomics, security, and privacy. We cover these points in detail below, however 900 – 1200mm from the bottom of the door generally allows for:
Ease of access for postal workers and residents to collect their mail is of course the entire raison d’etre.
There have been calls from postal worker representatives to ban low-level letterboxes, and a prohibition bill was debated in parliament. Although this didn’t proceed in legislation, it is still something to bear in mind when designing new doors. Wheelchair access height is a factor in meeting Building Regulations Doc M and the Equality Act.
The DHF (Door Hardware Federation) TS008 technical standard was updated in 2022 to meet evolving security threats and known exploits of opportunist thieves who attempt to access valuables and keys by reaching through front door letter plates.
Consider what is opposite the door and reachable from the outside, bearing in mind that thieves are known to fish for keys through the letter flap with thin, flexible rods.
Having a gap to the floor allows mail to drop beyond easy reach of outsiders.